Returns and Refunds

1. Eligibility for Returns

  • Returns are accepted within 7 days of receiving the order.
  • The product must be unopened and in original packaging.

2. Non-Returnable Items

  • Opened or used products.
  • Perishable items damaged due to improper storage.

3. Refund Process

  • Refunds will be processed within 7-14 days after approval.
  • Refunds will be issued via the original payment method.

4. Exchange Policy

  • Exchanges are allowed only if the product is defective or incorrect.

5. Contact for Returns

To initiate a return, contact us at support@aljanatdryfruits.pk with your order details.